Refund policy

We do not offer refunds under any circumstances. However, we are happy to provide exchanges or store credit within 30 days of receiving your item.

Eligibility for Exchange or Store Credit

To be eligible, your item must meet the following conditions:

• In the same condition as when you received it
• Unworn or unused
• In its original packaging
• Accompanied by the receipt or proof of purchase

How to Request an Exchange or Store Credit

To begin the process, please contact us at begonialdn@gmail.com. Once approved, we will provide instructions on how and where to send your item. Items sent back to us without prior approval will not be accepted.

Damages and Issues

If your order arrives defective, damaged, or incorrect, please contact us immediately. We will work to resolve the issue by offering an exchange or store credit.

If you have any questions, please reach out to us at begoialdn@gmail.com. We appreciate your understanding and look forward to assisting you!